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The EAP is a professional counselling service that offers confidential short term support to help NTG employees and their immediate family members deal with a variety of work-related and personal issues that may impact on work performance.

It is important to note that the EAP is designed to provide short term solution focused problem resolution. Where relevant assessments demonstrate a higher level of care or longer-term clinical care is required, alternate solutions will be explored by the EAP provider.

The EAP also offers additional (ad-hoc) services in response to specific situations that may impact on workforce interactions and productivity. Examples include: supporting groups of employees through stressful or acute events and critical incident counselling.

Core EAP services

Employees and immediate family members are eligible for up to three counselling sessions per occasion. These may be accessed through the Human Resource Services Unit or by self-referral.

Ad-hoc services

Ad-hoc services incur additional costs. It is recommended that you contact your human resource consultant or directorate manager to discuss your workplace situation.

Overview of services

Download a PDF of the Employee Assistance Program - Overview of Services to view providers and services available in the Northern Territory.

Provider Contact Information

Bereaved Parent Support NT & SIDS and Kids Northern Territory

Bereaved Parent Support NT & SIDS and Kids Northern Territory

SIDS and Kids NT provides free support to parents, families and the community following the unexpected death of a baby or child from conception up to the age of 18 years (miscarriage, stillbirth, sudden illness, accident, youth suicide and SIDS).

Phone: 8948 5311 or 0448 849 234 (24 hour bereavement line)
Email: darwin@sidsandkids.org

(Rapid Creek, Darwin)
Bereaved Parent Support NT & SIDS and Kids Northern Territory offers a 24 hour bereavement support service

Darwin Consultant Psychologists (DCP)

Darwin Consultant Psychologists (DCP)

DCP's office is located in Tippery Waters, Darwin and also provides services in Alice Springs.

Toll free: 1800 289 129 (NT only)
Phone: 8941 5369
Email: dcp@dcpnt.com.au

(Darwin and Alice Springs)
DCP offers a 24 hours service

Darwin Psychology Services (DPS)

Darwin Psychology Services (DPS)

DPS’ office is located in Palmerston, Darwin and employs six local staff including four psychologists. DPS also engages a subcontractor based in Palmerston and provides visiting services to Katherine and Jabiru.

Toll free: 1800 769 205
Phone: 8932 8460
Email: reception@darwinpsychology.com.au

(Palmerston)
Does not offer 24 hour access or after hours service

EASA Incorporated (EASA)

EASA Incorporated (EASA)

EASA employs a total of 37 staff with premises in: Darwin (Stuart Park, Casuarina and Palmerston), Katherine, Alice Springs, Jabiru, Tennant Creek and Nhulunbuy.

Darwin:
Toll free: 1800 193 123 (NT only)
Phone: 8941 1752
Emergency service number: 0407 411 752  
E: easadarwin@easa.org.au

Katherine:
Phone: 8941 1752
E: easadarwin@easa.org.au

Alice Springs:
Phone: 8953 4225
E: easaalicesprings@easa.org.au

EASA offer after hours emergency service
After hour appointments available in most centres

Industry Health Solutions (IHS)

Industry Health Solutions (IHS)

IHS is located in Yarrawonga, Darwin and employs 9 staff including three psychologists. One employee is an Indigenous psychologist.

Toll free: 1800 432 303 (NT only)
Phone: 8931 2642
Email: info@industryhealth.solutions

(Yarrawonga, Darwin)
Does not offer 24 hour access or after hours service

Relationships Australia Northern Territory (RANT)

Relationships Australia Northern Territory (RANT)

RANT’s offices are located in Darwin, Katherine and Alice Springs. RANT employs a total of 60 staff including two psychologists and 14 Indigenous staff.

Darwin:
Toll free: 1300 364 277
Phone: 8923 4999
Email: rantreception@ra-nt.org.au

Katherine:
Toll free: 1300 364 277
Email: rantreception@ra-nt.org.au

Alice Springs:
Free call: 1800 634 405 (Remote areas)
Phone: 8950 4100
Email: receptionas@ra-nt.org.au

No critical incident response available or after hour service

Solace Consulting

Solace Consulting

Solace Consulting’s office is located in Alice Springs.

Phone: 0410 685 613

Email: kate@solaceconsulting.com.au

(Alice Springs)
Does not offer after hours service

Wisemind Psychology

Wisemind Psychology

Wisemind is located in Fannie Bay, Darwin and employs five staff including four psychologists

Toll free: 1800 166 180
Phone: 8981 5605
Email: admin@wisemind.com.au

(Darwin)
Wisemind Psychology offers on-site psychological first aid and support following critical incidents
Does not offer after hours service

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